KEY SUCCESS FACTORS IN IMPLEMENTING SUPERVISION MANAGEMENT IN SOCIAL INSTITUTIONS

Abstract

Supervision is a method increasingly used in social work. As an ongoing, structured process involving the social worker and supervisor, based on openness and trust, it can be applied in various areas and for multiple purposes within social work. It can be used as a method to counteract professional burnout of social workers (the so-called support function of supervision). It can be used to improve their e"ciency and e$ectiveness (the so-called managerial function of supervision). Finally, one can treat supervision as a method of professional development for social workers, a means of developing the competences necessary in social work (the so-called educational function of supervision).