SUDDEN BEREAVEMENT AND CRISIS INTERVENTION: VULNERABILITY OF LONELY INDIVIDUALS AND CHALLENGES FOR SOCIAL WORK

Abstract

Introduction: This study addresses the issue of crisis intervention following the sudden loss of a loved one among individuals experiencing loneliness. Bereavement, particularly when unexpected, represents a significant psychological burden and may lead to increased vulnerability, especially in individuals lacking adequate social support. Methods:
The research was conducted using a quantitative design through a questionnaire survey (N = 185). The instrument focused on emotional experiences, perceived loneliness, sources of support, and the evaluation of the quality of provided assistance. Data were analyzed using descriptive statistics and inferential methods, including chi-square tests. Results:
The findings revealed a high prevalence of negative emotional responses, particularly sadness (94.1%), loneliness (80.0%), and helplessness (75.1%). Informal support sources, such as family (78.9%) and friends (68.1%), were used most frequently, while professional services, especially social workers (13.0%), were significantly underutilized. Statistical analysis confirmed that these differences were significant (p < .05). Additionally, a considerable proportion of respondents evaluated the quality of informal support as insufficient. Discussion: The results highlight the increased vulnerability of lonely individuals and emphasize the dominant role of informal support networks despite their limited effectiveness. The underutilization of professional services suggests systemic gaps in crisis intervention. The study underscores the need for improving accessibility, strengthening the role of social workers, and enhancing interdisciplinary cooperation in bereavement care.